Focusing on the Customer, the Best Business Strategy and Mission of Marketing Strategy

Focusing on the Customer, the Best Business Strategy and Mission of Marketing Strategy - Business strategy has always been to put forward the position of the futuristic customers as higher dimensions and power. And let us try to take apart some of the aforementioned elements

The best service
The best service is not born of the meeting and of the formulation Manager Director of a company. The best service is also not a business strategy formulation already proposed poada 10 years ago since the beginning of berdirinnya of the company. However, the best service is the extent to which you understand customer desires yesterday, current and forecast to be dating. Because in the era of information technology is the shift in the perception of the customer can be opportunities as fast as lightning reversible because:

• Competitors are more observant ingratiate your customers
• Kemunduruan internal party service company
• The price is more attractive than general market
• Offer a more flexible payment system

Good service is a service that best suits your customer's desire for priority is primarily for customers or customers who sign in most major categories/VIP. I'm sure you are the businessman does not differentiate your customers with good service form to realize a more exclusive to the best customers.

Optimize HR excellence
HUMAN RESOURCES is a great tool in the implementation of business strategy, but do not forget that your HR is also internal customers can more easily hierarchically arranged and directed by internal forces, unlike external palanggan an easy market tendency is directed by.

Superior human resources HR knew perfectly well that it would be the company and customer demands of the moment, which in General include:

• HUMAN RESOURCE management decision is the decision to understand together
• HR Mission company Vision understand well and understand it
• Mastering HR work area and demands competence work area
• HUMAN RESOURCES capable of evaluating the weaknesses and merits of individual indicators both periodic and teamwork
• HUMAN RESOURCES able to improve skill and competence themselves in accordance with the demands of the market competition, along with changes in customer demands.

SDM is a superior media business internally, including a media campaign that is persuasive. But HR doesn't have to treat for real-memillah in public over milaj classification gradenya. Simply strategic level, canid because elements of human resources superior to understand that their fellow competitors, competitor's staff is a collaborative.

Competitive Technology utilization
Understand business strategy will change of course always with the changes that relate to the most, namely dimensif technology. The ability to absorb information from good technology development hardware elements as well as manifestations of the software will be sensitivity values and form business competition business strategy. For example when shifting from copiers that always large and heavy with large electrical switch that photocopiers could be fused with print and fax, or coffee machine portable efficient. So the efficiency of budget and time efficiency can embody the factors of customer satisfaction at an affordable price and fast service as well, it is a manifestation of a good business strategy. First example when shopping to supermarkets, the cashier has to entry product code, now simply satu2 barcode, services more quickly and accurately. Customers more satisfied. Or first order with customer must Fax, can now with email or sms, syukur2 with information systems with the web, such as train and plane ticket booking.

Build partnerships
As powerful as any business strategy and of any company should keep building relationships both with the partnership, the partnership and competitor supplyer, why? The most dangerous element in production instead of factors competing product yet how can supplier partner support acceleration and performance areas of production.For example in the middle of getting the order very much, the raw material suppliers to divert to other companies. Who loses? Build partnerships can also be woven with competitors, example is the existence of a shared interbank ATM. Who's winning?Customers of the bank and the mediator benefited greatly. Partnership with competitors, customers and the mediator.